Correcting Errors

Overview:

The two errors that you may encounter when processing Employer files are errors related to file formatting or errors related to the Header and Detail records.  File formatting errors will occur when you upload a file that is incorrectly formatted and not a .csv file.  This error will occur after you click the upload file button. The errors related to the Header and Detail records will occur once the Employer file has been processed but errors have been identified.  The status of these files will be in Review.  These errors could be related to any record within the file.

Before you start:

Format errors exist on the Employer file.

Steps:

(1) Navigate to the Organization Information Section.

(2) Select the Process Files menu item.

(3) ERIC application displays the Upload File screen.

(4) Enter ‘Employer Reporting Inbound File’ as the File Type.

(5) Click the Browse button to select a file from your local computer.

(6) Click Upload.

(7) The ERIC displays error message if file is not saved as a .csv.

(8) Open Employer Reporting file saved on your local computer and save as a .csv file.

(9) Return to step one to Upload newly saved file.

What happens next:

•     The Employer Reporting file has been processed and the Employer Reporting Summary record,  Payroll Header, Payroll Detail, Enrollment Header, Enrollment Detail, Demographic Header, Demographic Detail records have been created.

Related Topics:

•      Definitions

•      View a Message on the Employer Message Board

•      Delete a Message on the Employer Message Board

•      Update Employer Demographic Information

•      Create a New Address for Employer

•      Update Existing  Employer Address

•      Create New Bank Record for Employer

•      Update Existing Employer Bank Information

•      Update Employer Contact Information

•      View Employee Information

•      View Employer Plan and Rates

•      Create and Maintain Payroll Schedules

•      Add Payroll Schedule

•      Update a Payroll Schedule

•      Create and Maintain Supplemental Insurance

•      View Service Purchase Agreement Information

•      View Limitations

•      View Security Audit

•      Update Annual Salary

•      Create New Enrollment Manually

•      Upload Employer Reporting File

•      Correcting Detail Record Errors

•      Correct and Maintain Enrollment Detail Records via Enrollment Detail

•      Correct and Maintain Demographic Detail Records via Demographic Detail

•      Resolving Payroll Detail Errors

•      Maintain Employment History Status

•      Manually Process Employer Reporting Data

•      Process Employer Adjustment File

•      Correct Adjustment Detail Records via Adjustment Detail

•      Create Adjustment Detail Record

•      Create and Maintain Payments

•      Batch Processes